​About QuikWater


QuikWater was founded in 1983. TAK is a New Mexico Corporation and parent company to QuikWater. TAK specializes in providing software and computer systems, with an emphasis on specialized software modules, system integration, and training.
The staff at TAK Technology work hand in hand with other vendors to provide you with the best possible solution. Please check out the links below to learn more about some of the companies that we work with who are also leaders in their respective industries.
Together, TAK Technology and our partners provide customers around the country with industry-leading solutions and services that address water utility needs.

Deploy the world-class QUIKWATER product plus the extended capabilities of our partners who can address your specific utility needs.
Whether you are a small business or a large national organization our partners can help you meet your needs.
         

TAK Company Profile  
​TAK Technology Inc.’s mission is to provide exceptional, quality billing software for the budget minded.  The company has been in continuous operation since 1983, with a growing reputation for unequaled software products and superior service and support. TAK’s Quikwater products have been installed throughout the continental United States and Hawaii, in the Carribean, South America, Europe and Africa.

QuikWater has become the billing product of choice for many rural community water systems, cities and towns throughout the world.  Our success is based on quality service, tremendous value for the money and attentiveness to the real needs of our clients.
Our company has a reputation for exceptional products and services. These products are noted for reliable and complete integration.  Our service and support are absolutely top quality-immediate, effective and reliable.

TAK has a strong track record of enhancing our software products to meet expanding client needs and evolving new standards. In fact many of our update features come from our customer base.
We invite you to contact any or all our listings. We stand by their opinions of us. Visit us on www.capterra.com to compare QuikWater with other utility software packages and review what our customers say about us.
         

Quikwater Maintenance and Support
TAK Technology fully supports the software we provide. Our specially trained staff is available 9:00 a.m. to 5:00 p.m., Monday – Friday, (excluding most federal holidays), Mountain Standard Time.
QuikWater maintenance provides quarterly updates and covers all enhancements incorporated into the program.  A toll free telephone number is provided for support 1-800-240-7113.  Online training sessions are geared towards client’s needs and level of task management. A Remote screen sharing connection is used for internet support. This product can be downloaded  over the internet.  It is like having us right there whenever you need us.
You may also select on Annual Update option which keeps your QuikWater software current and error free.

When your staff contacts our office they will be greeted by a real, live person, not some automated voicemail system for you to leave a message with.

Our software updates are focused on the product needs of our clients; we are frequently making improvements and enhancements to our applications making sure extensive testing is completed before the updates are released. Updates are downloaded into  QuikWater, by one click from the Help dropdown. All modifications are recorded in each application’s version log so our users have an up-to-date list of any and all changes, enhancements, report additions, and improvements.
         

Training All training and installation assisted calls are included in the prices quoted. 

There are no hourly, per call, or hidden training fees.  This includes the period of time of initial setup, conversion period, learning curve, and training on new features, verification of converted data, implementing proper practices within the software to meet your company’s needs.  Our clients do not need to leave their environment and travel to facilities for training. This helps keep costs minimized by eliminating travel expenses.
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Online training also allows training sessions to be broken up into smaller blocks of time that are more convenient for your staff.
If your utility decides to have onsite training, this can easily be accommodated. Travel expenses will apply (see specifics on quote). All training labor and installation is still included in the purchase price. No additional fees will apply.

Additional individual on-line training, as in the case of training new office personnel, is also included with our support contract.  We understand the challenges that come with turnover in staff.
          Personnel We take great pride in having an excellent staff. Our programmers are degreed and support staff has been trained in all Quikwater applications for at least two years. Several of our staff members had been involved in the utility industry as billing managers and board members. We feel this enables us to have the best understanding of your exact needs.
         

Terms

1. TAK Technology makes every effort to ensure the content contained within your quote is complete and accurate. TAK Technology reserves the right to correct any error or omission related to price, product and prices, the terms and conditions that follow either on this or separate pages.
2. Prices quoted herein do not reflect sale or use taxes imposed by any state or local government, or any unit or subdivision thereof, which taxes are the responsibility of the buyer. Buyer agrees to be responsible for the documentation relating to the payment of such taxes to the maximum extent legally permitted. TAK Technology will be responsible for the collection of such taxes and/or the documentation related there to, only to the extent required by law.
3. Installation and training comes with the purchase of each software product, advance scheduling is required.
4. All costs are based on prices in effect for 60 days from the date of this bid.
5. Annual service and support includes software updates and support via toll free telephone numbers. The price shown on the quote is for the first year, and is billed quarterly or annually, and is subject to change in subsequent years.
6. If travel is required, actual expenses are billed as follows: airfare, car rental, lodging and food.  Expenses for travel if driving is billed at  5 cents per mile.
7. Quikwater billing forms are either postcards or full page bills. Postcards are eight cents each- shipping is included in price.
8. A ‘standard’ utility billing conversion consists of basic customer account info, account balances, prior months meter readings, and text file comments that can be linked to customer accounts. Availability of data to be converted in useable formats from the current system impact the final data converted and costs associated with conversion.
9. Automated Bank Drafting, (ACH) may have set up and transaction fees charged by the banking institution that perform this process. This is normally billed by your local bank.
10. Requirements for Email Bills include high speed internet as well as PDF Factory Pro- cost, approximately 99.95.

Need More Information?  Call Us!
Support : 1-800-240-7113
Sales : 1-866-238-7771 
Email : sales@quikwaters.com
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Hours :  Monday – Friday, 9am-5pm MDT

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